Top empire today carpet and flooring Secrets

Empire's mission is to create stunning new flooring straightforward. With about one million pleased consumers, Empire is dedicated to advantage, high-quality and customer support.

I am entirely fed up and would like to do anything I am able to to only be entirely done using this Terrible enterprise. The repairs necessary to be completed. I understand no person is perfect though the customer support I’ve spoken to no less than a dozen along with a 50 % different Associates in excess of the mobile phone and nobody continues to be capable to assist me, transfer me to the proper particular person or have any sympathy for something.

Thanks for bringing your worries to our interest, Valerie. We will be searching into this subject and may be in touch along with you Soon to discuss your carpet considerations.

We only did a Section of our dwelling mainly because it’s expensive, but I preferred it. There was a observe-up get in touch with by One more Empire staff that offered an excellent lower fee, so I value that. We’re quite pleased with the products and our flooring is beautiful.

We inventory numerous items, in all the most recent designs and colours, so they can be obtainable for installation when you want.

Facts: Discount applied to contract full of $2,500 or more in advance of relevant taxes. Can't be applied to deposit. Might not be placed on Sales or coupled with other Coupon codes.

Berber Carpet’s glimpse is unmistakable: a very low profile, thick loops of yarn, flecks of shade, in addition to a hearty experience. Individuals love Berber for its casual model and luxury. Moreover, it is actually designed to perform properly in greater targeted visitors rooms.

Should you are thinking about installing new flooring, you'll be able to schedule an in-property consultation by having an Empire Today Qualified. The flooring expert will demonstrate get more info an intensive array of samples, help you with financing possibilities, and set up set up when you finally’ve created your final decision.

we acquire matters like these quite critically and we would love to follow up along with you. Please e mail your worries and contact info to for further more help, thank you. Valuable?YesNo

They taken out every one of the old flooring and changed it While using the new flooring. No issue with them. Then the carpet men arrive out. In lieu of removing the aged flooring and replacing it With all the new flooring, They only laid the carpet on top of the old flooring. When requested why it seemed so superior, their response was that it was possibly resulting from foundation which was a total lie. The difficulty was because they didn't get rid of the outdated flooring.

I realize issues with the installation can happen Using the customer service Dealt to manage it was Totally awful. To start with off their representative had blown us off and then when he had arrive the second day we decided to give a next possibility due to the fact items appear up.

Get a massive discount of $350 with this particular Empire Today promo code on your own upcoming on-line purchase For brand spanking new flooring installations, including carpet, hardwood, laminate and various elements.

The installer arrived early, which was terrific. They ended up incredibly wonderful and polite. The principle installer asked if I wished to evaluation the supplies right before he brought it all in. Not surprisingly!

" Throughout his take a look at he advised us our closets would not be a difficulty. "My men understand what They can be executing and have no trouble with closets", he acted just as if I used to be Silly for asking that. He did explain to us we would have to fork out a little bit far more for our stairs but that if we procured the stair kits, then it wouldn't be a challenge. The item seemed great and we did choose to select a substantial organization with a great track record, however the profits guys was horrible.

Not known Factual Statements About empire today carpet and flooring

We’ve know delays could be frustrating, and we regret to hear that the blind installation just isn't however entire. We’ve Positioned your purchase, and we’ll be in contact with you Soon to debate your considerations.

Tish Flooring is your Indianapolis flooring source for all matters carpet, hardwood flooring, tile and laminate flooring installation.

January 29, 2018 at 12:07 pm Hi, I want to talk into a representative who may have the authority higher than a customer support rep. We originally scheduled an put in to market our house but made a decision to put the sale off right until May well Once i called to reschedule the apt the CSR instructed me he could only ebook out 6 months but then at that point we could then reschedule for my anticipated day of April, along with advising me to keep my deposit readily available. In no way once did he say he won't be capable of push my set up until finally April. He then booked an put in day as far out as his agenda would permit and really advised me he would look after cancelling and rescheduling it as soon as the apt in Jan arrives up.

The person who we spoke with that marketed it to us was very personable, and went a bit out of his way to aid us. We experienced to obtain the wall removed right before we set the flooring in. He had to check to view if he experienced any individual in his network that would support us do this. We did not end up happening that path but he was really awesome to work with. Then the folks who came and set up the flooring educated us that the salesperson measured it Improper. They didn't have sufficient resources so they had to return.

July 10, 2018 at 10:thirteen am Alright, This can be gonna be an extended article, nevertheless it’s certainly a warning to everyone else who may well think about making use of Empire Today to do your flooring. TL;DR: DON’T! We decided to get Kora’s space carpeted downstairs, as well as a runner alongside the ground within the stairs to her room. We also chose to obtain the kitchen area and again hallway carried out in a laminate. The appointments were being booked for that Friday for the carpet, and Monday for your flooring. Friday, the carpet fellas came they usually didn’t bring plenty of carpet to complete The work. That they had to reschedule to return Monday. Wonderful, not that big a deal. Monday rolls around. The kitchen flooring male was imagined to be below amongst like ten-eleven or a thing. By 2PM, nevertheless no one had showed up. We named and were being advised they need to be jogging late. At more info last at three he exhibits up. He asks me for payment After i experienced already paid, and he wouldn’t believe me or the code I gave him. Right after A different hour of him exterior around the mobile phone Together with the Workplace persons, he comes back in and suggests “Alright, I suppose you paid out.”. The male commences Functioning, although his son is there to… support? He just type of stood all-around and watched his dad do the job. This man was in this article until finally 10pm and he didn’t even get more than two ft into my kitchen area. Take into account, this full time all my cats have had to be locked up in the Bed room, and my fridge and gasoline stove ended up disconnected mainly because I was told they needed to be for the floor guy to have the ability to move matters. The following day, he reported he will be right here first thing each morning, 9am! He didn’t exhibit up right up until about 1pm. He was right here again right until 10pm, with a different son. Once more, he didn’t end greater than a pair ft in that period of time. This can be a 200 sq. foot Place, extremely little for the level of perform remaining carried out. Again, he needs to return A different day. He shows up yet again about 10am the next day, with both of those his sons now and his daughter. He was here till 11pm and Even now didn’t complete. His kids ended up out and in of the home, just viewing him, sitting down on their phones, probably not carrying out everything. His spouse arrived a pair periods, in and out, watching him get the job done. There were a few moments the place all 3 of his little ones, him, and his spouse were just in my kitchen, viewing him function painfully slow.

It was obvious promptly that the floors ended up mounted incorrectly and so they weren’t amount and off in places by 1 to two inches, along with the floating flooring had excessive bounce and provides.

We provide put in carpets and tiles do the job with Carpenters and contractors. My occupation is always to provide the products towards the contractors provide Carpet and Substance swhen desired.

We understand your aggravation, and we guarantee you that we acquire matters which include these really significantly. We’ll be in touch with you shortly to discuss your issues.

I experience that the revenue reps should be skilled in explaining the solutions, and so on. As I said, I might by no means have agreed to obtain Empire do my installation of carpet if this was the outcome.

Javed, we regret to listen to that your carpet set up did not occur as prepared. Can you you should supply the street address wherever your installation was scheduled? You may also e mail us at, thank you.

Fern, we are sorry to hear that your flooring wasn't put in to your pleasure. We might wish to follow up with you to discuss your problems, but are not able to Identify your account. You should email us at for further more help, thanks.

In 2011, Empire Today carried out a carpet and padding recycling program to minimize the environmental affect in their working day-to-day operations.

The item we bought seemed genuinely strong and it had been in our selling price assortment. I like it a great deal and it seems to be good. It is simple to wash, too. I am happy.

I'd new carpeting in the living room and linoleum done during the grasp Bed room by Empire Today. Their rep experienced stopped right here and we talked over the product or service. She was actually friendly and talkative. She built me come to feel like it was a true very good factor.

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Up to now, I've incurred approx. $3200 in bills for that rental of a POD and packing supplies and for correcting the floor within the entrance entrance along with the delay in development is now accruing fees mainly because your group hasn't held your word to repair the trouble to my satisfaction.

28 янв. 2016 г. - If the basement in dilemma is sufficiently small and also the homeowner just isn't as well fussy about picking a specific coloration, they should be able to get this type of carpeting at heavily discounted price ranges.

I cope with buyers routinely, and this is not a good consumer experience. I'd personally need to know if there was an epic failure in servicing The client and that's The explanation for my communication today.

Their communication will get a C- at best from me. I'll say they attempted to solve our disappointment once we termed customer support (never did hear again from our income rep immediately after two voicemails remaining for him) The problem was that my husband and I took this week off and scheduled the carpet installation for Mon-Wed nineteenth as we'd be outside of city for your latter Component of our week off.

I did a large amount of searching all around and Empire was the most beneficial selling price we got. I had them set up hardwood flooring plus the installers were extremely polite and pleasant people today. They did an excellent career and The brand new flooring has actually been amazing to this point.

102 reviews of Empire Today "Exceptional installers, finest price out there, good quality carpet and flooring. Salespeople are unbiased reps so negotiate for .

Susan, we regret to listen to that your installation will not be Assembly your expectations. We'll be in touch along with you Soon to discuss your issues.

Not a person! Not even the salesman. This shows simply how much they DO NOT care regarding their buyers And just how they only treatment about receiving their income. Today, I get an automatic appointment by means of e mail and that i'm scheduled for completion this Saturday! I will not be below and It is just a "noreply" e-mail! Now, for their function. The quarter round do the job was dreadful. 1 section of quarter round came to your "place??!!" The changeover boards had been awful. There were gaps and overcuts. Here is what they did. They loaded the transition board gaps with white caulk! Unbelievable! They left my bedroom door filthy with their black gloves and filthy arms. It absolutely was dreadful. Under no circumstances at any time use Empire Today because of their salesman's deficiency of professionalism as well as their employees insufficient English speaking employees and much more importantly, the very inadequate craftsmanship. It just goes to show that businesses like this boast about they have been in business for therefore a few years and terrific customer service - NOT! Hardly ever All over again Empire Today! And, all of my Fb friends and family will know! I will use the power of social media!"

Empire Today strives to make a corporation culture and operate ecosystem that's conducive to supporting every team member achieve their complete career probable.

We assure you that we choose issues for example these extremely very seriously, and we sincerely apologize to the inconvenience. We’ll read more be in contact with you shortly to get started on engaged on a resolution.

It was on a little location because of the door exactly where they'd to take the aged tile out initially so The task took them an hour or so at the very least. I desired a light gray coloration as well as carpet which i bought was a perfect match. I would propose Empire Today.

I confirmed what was becoming dedicated to with Trevor right before he still left my residence, and when Kim known as me to create the preparations for the total substitution I confirmed the get the job done to become finished along with the timeframe to program the perform (in just a single-calendar year).

By going through Empire I had been capable of save $650 so I had carpet put in in two living rooms by them. The set up wasn't poor but I had been lacking some coasters which are set beneath the furniture that could be slid all around And so the home furniture won’t wreck the carpet. The installers in all probability took it and did not set it back again. Also, I observed After i was strolling as a result of more than the counter that the carpet wasn't tacked down very well and One more A part of my dwelling experienced a board.

seventy nine reviews of Empire Today "We were not pretty thrilled with the one that arrived around to do the cost estimate for the flooring. We felt pressured and borderline bullied to make a call, and it just was not a very good experience. Ultimately, though,…

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My 4 calendar year outdated was with us in the set up and great matter she failed to talk to what that word intended whenever it was said which was a lot more than once, I missing count following 5 or cinco periods.

He mounted it as well as the cellphone was ringing. We were being very happy and afterwards he got us a peace presenting, One more part that we are gonna have the ability to use. They ended up Superb and so they took every thing plus they worked quite hard. My partner likes the standard of Empire's rugs much better than other brands. Their Value is healthier, much too. The new carpeting is cleanse, although we almost certainly chose a little Incorrect as the color's just a little as well mild. But it really's gonna be alright.

Click here now.. I wished to share our current in-house estimate practical experience from Empire Today. We contacted them by means of their website for an estimate on laminate flooring for the primary flooring of our dwelling (approx.

We chose to go on and experienced an put in day for that Saturday (this was with a Thursday) and he instructed us that we might get yourself a affirmation contact the next day and if we didn't get the call, to connect with them to verify.

We've got experienced to own them return quite a few occasions to repair service bubbles and squeaks within the laminate which they have been very good about. It can be just discouraging and inconvient to have them back again out time and again. I have chose to to put in writing this since Yet again I have to acquire them return for bubbling. And regretably my contact has long been now challenging to attain. I would not endorse this company.

I'd Empire put in hardwood flooring in my kitchen area, and I really like its Total seem. The salesman also described to me which the flooring mounted will likely not take in drinking water and it will not likely end buckling. I like Empire and I had been perfectly pleased Along with the get the job done they’d performed as well.

Warranties: Empire Today warranties run a life span occasionally, having a still-respectable thirty many years in numerous other situations.

It truly is really easy to help keep clean up and It is really serious great. I adore it and I'm pleased with anything. When Everyone is available in your house, they love it too and I notify them Empire did it. When you at any time will need them, provide them with a contact.

"Actually Once i initially had my laminate flooring and carpet mounted everything was Good! However, about two yrs in the future my laminate flooring started to warp and bubble up. I barely experienced to wash the laminate but when i did it was with an incredibly damp mop and I distinctly don't forget the sales rep Dave, demonstrate me that h2o would not get between the creases by Placing a dollar Invoice between both of those laminate parts, displaying that the flooring was "air limited". I eventually made a decision to connect with Empire given that they mentioned that there was a " twenty five calendar year guarantee". While speaking to the rep within the cellular phone she questioned if there have been any leaks in my property or flooding, I said No, she stated that she would want to ship someone out to look at the floors to make sure there have been no leaks and there was a $fifty charge for them to come back out and evaluate the damaged spots. Yesterday 2/10, was the working day they ended up scheduled to return analyze the floor and allow me to know it was nonetheless coated. At eight:15 am, I gained a phone from Empire stating that they might be at my household in between the hours of 10 am and twelve noon, by 4 pm they however didn't demonstrate up nor connect with and let me know which they were working late.

We termed him the next day but wound up leaving him a voice mail declaring we desired the carpet our learn. No get in touch with again. each day right before put in we referred to as customer care and talked with an individual there they usually said It really is all established, you'll get click here all 3 rooms.

The foot site visitors staying myself and my partner, in addition to a medium-sized Pet dog. Aspect Take note: The little linen closet from the corridor wasn't completed, I do not know why. I didn't even recognize till my mom pointed it out. How in the world would they not do a small linen closet? Would which have been another $one hundred?

Let me say, I won't ever do enterprise with Empire Carpet, I'd carpet put in in a house . Carpet looked terrific, seven months I had carpet cleaned and notices gray locations,spots plus the carpet seemed very worn, Empire despatched Kyle out, he took photos, samples and said that carpet really should not be worn or places showing up .three weeks afterwards an Inspector from the-one to start with Impressions arrived out ,took photographs, sample and mail to Mohawk the manufacture. 3 weeks afterwards I get a simply call from Empire stating Mohawk claimed the carpet is ok we unwell not warranty your carpet.

I talked to a friend of mine that owned a construction firm and consulted him. He reported the worth from Empire Today was superior Which I should get it. The gross sales rep was extremely valuable. She experienced to return twice since The very first time we purchased, the factor was from stock. She came back for system B and she or he did that inside 24 several hours which was very good. She was along with that kind of things.

Oh my God!!! I tried to show him my paperwork, then I notice he would not fully grasp English. I gave up and despatched him absent. I checked the new vinyl floor he just placed.....not Superb... the silicone caulking involving the tub and Vinyl flooring wants redone

Detailed Notes on Empire Today Discount

Empire calls and leaves automatic message to get a 10 hour supply window. After i call Empire to receive an update on supply I'm on maintain for thirty minutes through Each individual call.

Absolutely amongst worst organizations available and zero customer care. This business places you within the back burner as soon as they offer you.

I'll give the function to your contractor that arrived this early morning, or to on the list of two contractors coming for bids next week. I'm retired, and I don't have to dive into a business relationship in order to get back to work. I am previous, I'm experienced, and I will never do virtually any company using this business.

Eric was actually pleasant and client to operate with. The installers had been better yet and put my intellect at relieve through the entire a few-working day set up task.

All of this organization is executing at this moment is reducing individuals's hours so they can Stop rather than provide them with unemployment. I am so disgusted and upset. In 2016 it used to be really interesting to operate here. Now it is a incredibly hot mess. Managers are amazing However they dont care. The spend is barely $8.twenty five they usually Reduce hours!! That is horrible. You wont be economically very good in this article. Apply elsewhere. I beg you.

He provided a recommendation that I "place your pet dogs away." Oh hell no. For starters, they are not imply; next of all, that's the sort of point anyone suggests if they intend harm (I fell for it a few years back and never considering the fact that then); third, I used to be presently pissed at just how the stop by had begun and it seemed to me that if This is certainly how the business starts off a gross sales call, how might they take care of me when It really is during the bag? So I instructed him the dogs were being staying, and he educated me that he was phoning the home office to let them know I wouldn't set my pet dogs away. It happened to me that Possibly what he and his spouse genuinely preferred was to get started on their weekend early. I countered having a recommendation that we terminate the appointment, and he agreed which was a good idea ahead of the sentence was hardly from my mouth. under fraudulent 501c Assume Computer system [censor] father neil s greenspan is definitely the vp and treasurer

The Males who dealt with our get the job done were being wonderful adequate, but that is concerning the only beneficial issue I can say. Their perform was newbie at best-- and definitely not professional. The carpet appears like we set up it ourselves (Actually, we may possibly happen to be in a position to do better).

Management and supervisors are all amazing and Expert. This firm understands that their staff have individual lives and at times have own emergencies. Would surely advise to any one.

Carpet Liquidators 34 reviews We appreciate our carpet and all of Andrew's solutions were exactly what we wanted to select the correct carpet and pad for our condo.

Do you need to have the ability from which to choose extraordinary products that will let you have a good looking household? Then you need to head on around to Empire Today. Get $250 financial savings on Carpet, tile, vinyl, laminate, and hardwood.

Will not use empire for tile! We really feel cheated and we are having to pay regular for a little something we are not proud of.

"Had Empire sales rep halt by today. We exactly where demonstrated the sixty% off and also the not on sale carpet. Properly the sixty% off was only .06 cents more cost-effective than the normal rate carpet. Which the normal value carpet was better good quality. We called the sale rep on it and we could not get a obvious straight Empire Today Discount remedy.

Prospects offered to beloved reps. Management will routine you all over and expect you to fill while in the blanks. And whenever you fine yourself jogging small on gasoline know just one will even care or question When your ok. Do as I say plan. I offered above one million bucks of product or service very last year and only produced $37,000

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